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To help you understand our games, promotions and account processes, here is a plain-English explanation of terms and concepts you may encounter at Pirate Spins. For answers to common questions, visit our FAQ page.
| Term | Plain-English Explanation |
|---|---|
| Account balance | The total funds in your account, which may include withdrawable (real) funds and non-withdrawable bonus funds. |
| Bonus funds | Promotional credit added to your account, usually subject to wagering before it or its winnings can be withdrawn. |
| Cashback | A return of a portion of net losses over a defined period. |
| Cashier (banking) | The section of your account where you deposit, withdraw and view your transaction history. |
| Demo mode (fun play) | A way to play games using virtual credits, without staking or winning real money. |
| Deposit | Funds you add to your account in order to play. |
| Free spins | A number of spins on selected slot games awarded as part of a promotion. |
| Jackpot | A large prize; a progressive jackpot grows as players contribute and can be won at random or through a game feature. |
| KYC | Know Your Customer — identity, age and address checks we carry out to comply with the law and protect players. |
| AML | Anti-Money-Laundering — the legal framework and checks that help prevent misuse of gambling services. |
| Live casino | Games streamed in real time with a human dealer, such as live roulette or blackjack. |
| Loyalty / VIP programme | A scheme rewarding regular play with points, tiers, personalised offers and other benefits. |
| Paylines | The lines across a slot’s reels on which winning combinations are formed. |
| Payment method | The means by which you deposit or withdraw, which must belong to you. |
| Reload bonus | A promotion that rewards deposits made after your first. |
| RNG | Random Number Generator — the technology that produces random, unpredictable game outcomes to ensure fairness. |
| RTP | Return to Player — the theoretical long-term percentage of total stakes a game is designed to return to players. |
| Responsible gambling tools | Deposit limits, loss limits, session reminders, time-outs and self-exclusion that help you stay in control. |
| Self-exclusion | A tool that lets you block your own access to gambling for a chosen period. |
| Two-step verification (2FA) | An extra login security step requiring a one-time code in addition to your password. |
| Volatility (variance) | A measure of how frequently and how large a game’s payouts tend to be; high-volatility games pay less often but potentially more. |
| Wagering requirement | The number of times a bonus or related funds must be staked before winnings can be withdrawn. Also called playthrough or rollover. |
| Withdrawal | A request to take funds out of your account through a supported payment method. |
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