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These Terms and Conditions govern your access to and use of the Pirate Spins website, its games and all related services. By registering an account, accessing the website, or using any of our services, you confirm that you have read, understood and agreed to be bound by these Terms and Conditions, together with our Privacy Policy, our bonus terms, and any other rules or policies referenced within them. If you do not accept these terms, you should not register for or use our services.
We may amend these Terms and Conditions from time to time, for example to reflect changes in the law, in regulatory requirements, in the services we offer, or in our business practices. Where changes are material we will take reasonable steps to bring them to your attention, and your continued use of the services after a change takes effect constitutes your acceptance of the amended terms.
| Term | Meaning |
|---|---|
| “We”, “us”, “our” | The operator of Pirate Spins. |
| “You”, “your”, “player” | The individual who has registered or is using an account. |
| “Account” | The personal account you register and hold with us. |
| “Services” | The website, the games and all related features and functionality we provide. |
| “Bonus” | Any promotional reward, including bonus funds, free spins and cashback. |
| “Wagering requirement” | The number of times a bonus or related funds must be staked before winnings may be withdrawn. |
| “KYC” | Know Your Customer identity, age and address verification. |
To open an account and use our services you must be at least eighteen years of age, or older if a higher minimum age applies in your place of residence, and you must have the legal capacity to enter into a binding agreement. You must be accessing our services from a jurisdiction in which online gambling is lawful and in which we are permitted to offer our services. It is your responsibility to ensure that your use of our services is lawful in the place from which you access them.
Underage gambling is an offence. We take robust measures to prevent access by anyone below the minimum age. If we determine that you were under the minimum age when you placed any wager, all such wagers will be void, any winnings will be forfeited, and any deposited funds not otherwise forfeited will be returned in accordance with applicable law.
When you register you must:
We are required by law and by the conditions of our licence to verify the identity, age and address of our players and to monitor activity for signs of fraud, money laundering and other financial crime. We may, at any time, ask you to provide documentation to verify your identity, age, address, source of funds or ownership of a payment method, and we may suspend some or all account functionality, including withdrawals, until such verification has been satisfactorily completed.
Our games are provided for your entertainment and their outcomes are determined by random number generators so that results are fair and cannot be predicted or manipulated. In the event of a malfunction, technical fault or obvious error, we reserve the right to void the affected play and to correct the error. You agree not to use any device, software, technique or arrangement — including automated play or tools designed to gain an unfair advantage — to interfere with the proper operation of our games.
You agree not to:
Any bonus, free spin, cashback or other promotional reward you receive is subject to the bonus terms published on our Promotions page and to any terms attached to the specific offer. We reserve the right to amend, suspend or withdraw promotions, and to remove bonuses and related winnings where promotional terms have been breached or abused, as more fully described in our bonus terms.
We are committed to promoting responsible gambling and provide tools to help you stay in control, including deposit limits, loss limits, session reminders, time-out periods and self-exclusion. We encourage you to treat gambling as a form of entertainment rather than a source of income. If you feel your gambling may be becoming a problem, support is available from the organisations referenced in our Responsible Gambling section.
Our services are provided on an “as available” basis. To the fullest extent permitted by law, we exclude liability for any indirect or consequential loss, and for loss arising from circumstances beyond our reasonable control. Nothing in these terms limits or excludes any liability that cannot lawfully be limited or excluded.
You may close your account at any time by contacting our support team. We may suspend or close your account where you breach these terms, where required by law, or where we consider it necessary to protect you or other players. Where an account remains inactive for an extended period it may be treated as dormant, and an administrative fee may be applied to the extent permitted by our licence and applicable law.
If you are dissatisfied with any aspect of our services, please contact our support team so that we can investigate and seek to resolve the matter fairly and within a reasonable time. Where a complaint cannot be resolved directly, you may be entitled to refer the matter to an independent alternative dispute resolution provider. These Terms and Conditions are governed by the laws applicable under our licence, without prejudice to any mandatory consumer-protection rights available to you.
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